Terms of service
Spruce & Co.
Terms & Conditions
Last updated: 19.08.2026
Draft notice: This document was adapted from an existing Spruce & Co. template for the sunglasses line, based on the specific instructions provided (US governing law and return policy). It is not legal advice. Before publishing this on your store, have it reviewed by a lawyer qualified in US and in the jurisdictions where your customers are located (see the note under Section 10 regarding EU/US consumers). Bracketed items like [30] days must be filled in or confirmed before use.
- Introduction
These Terms & Conditions ("Terms") govern your access to and use of this website, and the purchase of any products, offered by Spruce & Co. ("Spruce & Co.", "we", "us", or "our"). Spruce & Co. is operated by Global MC Group LLC, a limited liability company registered in the State of Wyoming, USA (30 N Gould St, Ste R, Sheridan, WY 82801). By placing an order or otherwise using our site, you agree to be bound by these Terms. If you do not agree, you must not use our site or purchase our products.
- Products, Pricing & Availability
We make reasonable efforts to display our products, including descriptions, images, and pricing, as accurately as possible. However, we do not warrant that product descriptions, images, or other content on our site are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice. We reserve the right to limit quantities, refuse or cancel any order, and discontinue any product at any time, at our sole discretion.
- Orders & Payment
By placing an order, you confirm that all information you provide is accurate and complete, and that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or unavailability of stock. Orders are only confirmed once payment has been successfully processed.
- Shipping & Delivery
We aim to dispatch orders promptly. Estimated delivery time:
United States: approximately [5] business days
This is an estimate only and is not guaranteed. Delivery times may vary due to carrier delays or circumstances outside our control. We currently ship within the United States only; international shipping is not yet available. Risk of loss and title to products pass to you upon our delivery to the shipping carrier.
- Returns, Refunds & Exchanges
We do not maintain a public returns address. If you'd like to return or exchange an item, please contact us first at info@spruceandco.shop and we'll provide instructions.
Unworn products in their original condition and packaging may be returned within [30] days of delivery for a refund or exchange. Products showing signs of wear or damage not covered under warranty, or missing original packaging, may not be eligible for return.
If you receive a product that is damaged, defective, or incorrect, please contact our support team as soon as possible after delivery, together with photographic evidence of the issue. We will review each case individually and may, at our sole discretion, offer a replacement, store credit, or refund, without requiring the product to be shipped back to us. This clause does not affect any statutory rights you may have under the mandatory consumer protection laws of your country of residence that cannot be lawfully excluded (see Section 10).
- Intellectual Property
All content on our site, including text, graphics, logos, images, and software, is the property of Spruce & Co. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our site without our prior written consent.
- Disclaimer of Warranties
Our products and site are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are responsible for following any product usage or care instructions provided with your order.
- Limitation of Liability
To the fullest extent permitted by applicable law, Spruce & Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of our site or products. Our total aggregate liability to you for any claim arising from your order shall not exceed the amount you paid for the product(s) giving rise to the claim.
- Indemnification
You agree to indemnify and hold harmless Spruce & Co., its owners, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of our products or your breach of these Terms.
- Governing Law & Dispute Resolution
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of the US, without regard to conflict-of-law principles.
Before initiating any formal claim or legal proceeding, you agree to first contact us and attempt to resolve the dispute informally by describing the issue and the resolution you are seeking. Any dispute that cannot be resolved informally within a reasonable time shall be submitted to the exclusive jurisdiction of the competent courts of the US, and you agree to submit to the personal jurisdiction of those courts.
Important note on enforceability: a clause that simply states customers "may not sue" a business is not enforceable in most jurisdictions and has therefore not been used here. What has been drafted instead — US governing law plus exclusive US jurisdiction — is the standard, legally recognized way to achieve the same practical effect (making it costly and impractical for a customer to bring a claim outside US). Be aware, however, that if you knowingly and regularly sell to consumers in the European Union, EU consumer-protection law generally allows EU consumers to bring claims in the courts of their own country regardless of a foreign jurisdiction clause, and separately gives them a mandatory 14-day right of withdrawal on most online purchases that cannot be waived by contract. A foreign jurisdiction clause is more likely to be effective for US and other non-EU customers. A lawyer can advise on the specific exposure for your customer base and on additional disclosures (for example, an EU-facing withdrawal-rights notice) you may be required to provide.
- Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by a revised "Last updated" date and will be effective as soon as it is posted. Your continued use of our site after any changes constitutes your acceptance of the revised Terms.